Shipping & Returns
Below is the information you need regarding shipping and return policies:
Order confirmation will be sent to you within 48 hours of purchase. So, please reach us if you have not received your order confirmation within that time.
All Domestic orders will be shipped with the tracking number provided and the tracking number will be sent to you with a maximum of 3 days after the product picked up by the courier.
Delivery will be made on 0-2 working days after the product is finished or after we inform you. If we are unable to deliver the product within the agreed timeframe, we will notify you.
We offer free shipping on conditions excluding custom fees and any additional taxes charged.
We are not responsible for any risks, delays in delivery, or product loss as soon as the product is delivered to the agreed shipping address.
If the item is not received and sent back to us by the shipping company, you will be charged the actual shipping costs.
Sometimes errors do happen, but we will do our best to fix any issues you may have. If you find that we have made a mistake with your order, please contact us at here and we will look into it.
Order confirmation will be sent to you within 48 hours of purchase. So, please reach us if you have not received your order confirmation within that time.
All International orders will be shipped with the tracking number provided and the tracking number will be sent to you with a maximum of 3 days after the product picked up by the courier.
Delivery will be made on 0-2 working days after the product is finished and after we inform you. If we are unable to deliver the product within the agreed timeframe, we will notify you.
We offer free shipping on conditions excluding custom fees and any additional taxes charged. The customer is responsible for all costs associated with the import process. Associated fees vary depending on the country of destination.
We are not responsible for any risks, delays in delivery, or product loss as soon as the product is delivered to the agreed shipping address.
If the item is not received and sent back to us by the shipping company, you will be charged the actual shipping costs.
Sometimes errors do happen, but we will do our best to fix any issues you may have. If you find that we have made a mistake with your order, please contact us at here and we will look into it.
We guarantee all the items we send are in the best condition.
Returns can only be made if there is a discrepancy between the item specs and what we promised or if the size you purchased is incompatible with the one we sent.
All returns must be approved by us prior to return. So, please communicate any complaints with us in advance.
Please use same service that we used from your local service provider. We already provide free shipping on item purchases. The buyer is responsible for paying your own shipping costs for the return and sending back of your replacement item. Shipping costs are non-refundable. If you receive a refund, the return shipping fee will be deducted from your refund.
Items must be unused, unworn and in perfect condition. Items must be complete, in their original packaging and in a saleable condition, without any marks of dirt or grease, or damage to the transport tape or packaging. Items will be exchanged for the same item with a different size.
Please package the item to be returned using a method similar to that used when the item was shipped to you. Item must include all accessories originally provided (if added).
Goods will not be accepted for the following reasons:
Items are returned after 3 days from the date of E.T.A. (Estimated Time of Arrival).
Items returned without original invoice details (if added).
Items that have been installed, used, altered or damaged in any way.
Returns can only be made once, and we will refuse to return the item if it has been made 2 times based on size reasons. Before placing an order or return, we hope you check the exact size you need.
Return period:
3 days for domestic shipments from the time the item is received by the customer.
14 days for international shipments from the time the item is received by the customer.
We do not guarantee that we will accept your returned item. We are not responsible for any incidents that occur during the return shipping process.
All items are non-refundable. We will fix any mistakes caused by us.
We provide a valid warranty for 1 year from the date stated on the certificate of authenticity.
We advise you to contact us at here to get the information you need before placing an order.
Order confirmation will be sent to you within 48 hours of purchase. So, please reach us if you have not received your order confirmation within that time.
All Domestic orders will be shipped with the tracking number provided and the tracking number will be sent to you with a maximum of 3 days after the product picked up by the courier.
Delivery will be made on 0-2 working days after the product is finished or after we inform you. If we are unable to deliver the product within the agreed timeframe, we will notify you.
We offer free shipping on conditions excluding custom fees and any additional taxes charged.
We are not responsible for any risks, delays in delivery, or product loss as soon as the product is delivered to the agreed shipping address.
If the item is not received and sent back to us by the shipping company, you will be charged the actual shipping costs.
Sometimes errors do happen, but we will do our best to fix any issues you may have. If you find that we have made a mistake with your order, please contact us at here and we will look into it.
Order confirmation will be sent to you within 48 hours of purchase. So, please reach us if you have not received your order confirmation within that time.
All International orders will be shipped with the tracking number provided and the tracking number will be sent to you with a maximum of 3 days after the product picked up by the courier.
Delivery will be made on 0-2 working days after the product is finished and after we inform you. If we are unable to deliver the product within the agreed timeframe, we will notify you.
We offer free shipping on conditions excluding custom fees and any additional taxes charged. The customer is responsible for all costs associated with the import process. Associated fees vary depending on the country of destination.
We are not responsible for any risks, delays in delivery, or product loss as soon as the product is delivered to the agreed shipping address.
If the item is not received and sent back to us by the shipping company, you will be charged the actual shipping costs.
Sometimes errors do happen, but we will do our best to fix any issues you may have. If you find that we have made a mistake with your order, please contact us at here and we will look into it.
We guarantee all the items we send are in the best condition.
Returns can only be made if there is a discrepancy between the item specs and what we promised or if the size you purchased is incompatible with the one we sent.
All returns must be approved by us prior to return. So, please communicate any complaints with us in advance.
Please use same service that we used from your local service provider. We already provide free shipping on item purchases. The buyer is responsible for paying your own shipping costs for the return and sending back of your replacement item. Shipping costs are non-refundable. If you receive a refund, the return shipping fee will be deducted from your refund.
Items must be unused, unworn and in perfect condition. Items must be complete, in their original packaging and in a saleable condition, without any marks of dirt or grease, or damage to the transport tape or packaging. Items will be exchanged for the same item with a different size.
Please package the item to be returned using a method similar to that used when the item was shipped to you. Item must include all accessories originally provided (if added).
Goods will not be accepted for the following reasons:
Items are returned after 3 days from the date of E.T.A. (Estimated Time of Arrival).
Items returned without original invoice details (if added).
Items that have been installed, used, altered or damaged in any way.
Returns can only be made once, and we will refuse to return the item if it has been made 2 times based on size reasons. Before placing an order or return, we hope you check the exact size you need.
Return period:
3 days for domestic shipments from the time the item is received by the customer.
14 days for international shipments from the time the item is received by the customer.
We do not guarantee that we will accept your returned item. We are not responsible for any incidents that occur during the return shipping process.
Considering the order is a custom product, all items are non-refundable. If there is a mistake in the product specifications, we will correct the mistake in accordance with the agreed product specifications. Various things can happen to custom products so we cannot promise how long the production time will be. The production time listed is an initial estimate and we will inform you when the product is ready to be shipped.
We provide a valid warranty for 1 year from the date stated on the certificate of authenticity.
We advise you to contact us at here to get the information you need before placing an order.
Don’t hesitate to reach us if you have any questions or problems!